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Placing an Order
Orders may be placed by telephone, fax, post, e-mail or on-line at www.westfield-sportscars.co.uk
Your ability to provide us with part numbers using this catalogue will
allow for swifter processing of your order. If the catalogue does not
list the part that you require, or you are in need of technical assistance,
please do not hesitate to call. Our staff are some of the most knowledgeable
in the industry, drawing on many years experience with Westfield vehicles and spares.
Payment
All orders are charged in UK pounds sterling and payment can be made by
cash, credit card or debit card (most cards accepted except for American Express).
We recommend that payments in cash are only made if you are collecting
your order in person from our counter. Westfield Sportscars reserve the
right to amend pricing or specification of any of the parts listed in
this catalogue without prior notice. Please note that due to a recent
change to regulations Westfield Sportcars
can no longer accept cash transactions over £9999.
Shipping UK
We try, wherever possible, to despatch your order the same day. In terms
of speed we provide two levels of service, a standard 2-3 day service
and a next working day service for more urgent orders. The hours of delivery
are from 8.00am to 5.00pm, however premium services are available upon
request if you need your order for example, before noon. A standard charge
is made for all orders up to 20kg, a small charge per kilo is added thereafter.
All parcels have to be signed for upon delivery. If you are out the carrier
will leave a card for you to contact their depot to arrange a suitable
delivery time, or parcels can be sent to your office or place of work
if this is more convenient. Small orders up to 2kg may be sent first class
post.
Shipping Overseas
Spares can be shipped anywhere in the world. To achieve this
we use a range of carriers that will deliver spares to your door, customs
cleared. However, deliveries to addresses outside of the EU (European
Union) may incur import tax and duty, which are not covered by the shipping
charge. Under these circumstances you must pay any charges of this nature
in order to take delivery of your goods.
Discrepancies
Please check your goods thoroughly as any transit damage or shortages
must be reported to Westfield Sportscars within 24 hours of receipt of
your goods. No claims will be considered after this period. It is your
responsibility to check that you have the quantity ordered and that nothing
is damaged.
Returns
If you order or we supply incorrectly, or you receive an item which is
defective, please return it to us. However, if we do not know who the
part is from, or the invoice that it relates to, it is impossible to refund
your money or provide a replacement. Therefore, please include purchase
details within your package. Parts returned for credit that have been
correctly supplied will be subject to a 15% handling charge. Please note
that, with the exception of faulty items, no
goods will be considered for credit which have been retained for longer
than 60 days. Bodywork, trim and specially made parts are non refundable
and in some cases full payent is required upon order.
Opening Times
Monday - Thursday 9.00am - 5.30pm
Friday 9.00am - 4.30pm
Saturday 9.00am - 12.00pm
Responsible Driving
Westfield sports cars are very high performance products. Westfield Sportscars Ltd recommends
advance driving instruction. Any reference to speed or
performance should not be taken as encouragement to drive dangerously
or at speeds in excess of the national speed limit.
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